Common Questions About Elite Cleaning

Quotes are primarily based on the **size and complexity of your home** (square footage, number of bedrooms/bathrooms) and the **type of service requested** (Regular, Deep, or Move In/Out). We use the information you provide on our booking form to generate an estimate. A Deep Clean or first-time Regular Clean will cost more than subsequent routine visits due to the extra time required for detail work.

No, we come fully equipped! **Piedmont Elite Cleaning brings all necessary professional-grade cleaning tools and eco-friendly products.** We use high-quality, safe, and effective solutions to ensure the best results without compromising your family's health. If you have specific, non-negotiable products you prefer us to use, please let us know when booking.

Absolutely not. Many of our clients are busy professionals who provide us with key access, a garage code, or a lockbox code. We are fully insured and bonded, ensuring your peace of mind. We will discuss and agree upon secure entry procedures before your first appointment.

We require **48 hours advance notice** for any cancellations or rescheduling requests. This allows us time to adjust our cleaning professionals' schedules. Cancellations made with less than 48 hours notice may incur a cancellation fee equal to 50% of the scheduled service price.

We love pets! Please inform us when booking about your pets so we can make note of them. For their safety and the efficiency of our team, we generally ask that dogs are secured in a separate area of the home during the cleaning time. Cats are usually fine to roam, but we ask they be monitored if they tend to be curious about cleaning tools.

Yes, Piedmont Elite Cleaning is fully **licensed, bonded, and insured**. This coverage protects you against any accidental damages to your home or property while our team is on the premises, giving you complete security and confidence in our service.